Where do you ship?
In the United States, currently shipping to the continental 48 states.
We offer a flat shipping fee of $9 no matter how much you order
If you are in the Richmond area, come by and see us and pick up your order at our location.
If you require overnight or two day expedited shipping, send us a note at email@example.com
What is VOC?
VOCs are volatile organic compounds. VOCs are human made chemicals that are produced in manufacturing plants. These are harmful to humans and your pets inside your home. VOC particles have a high vapor pressure and a low water solubility. What does that mean? It means these particles emit harmful gases into the air of your home for you to breathe in. Scary right? But have no fear, our paints and primers have zero VOCs and are very safe and environmentally friendly. We source safe and "green" raw materials to create a premium paint product without sacrificing the health of you or the planet.
I don't know what I'm doing.
Have no fear, our paint experts are standing by to help you with your needs and make sure you get the exact product and amount that you need for your project.
Simply visit our Ask and Expert page and send us a message or question and we will respond within 24 hours with an email or phone call.
What is the Hound Recycing Program about?
We've all been there. You finish your project and you have extra paint in the can lying around. What do you do with it? You can ship it back to our warehouse and we'll take care of it for you!
Visit Hound Paint Recycling for more information on what to do.
Do you ship to P.O Boxes?
No, our carrier is unable to deliver to P.O. Box addresses
I need help choosing a color
We've all been there. Sometimes you need that extra perception. Reach out to our experts in the field and they will be happy to help with any color matching or consultation you need.
Do I need to prime my walls if I use a Paint & Primer product?
That all depends. Many variables come into play when deciding to prime your walls prior to painting. If your walls are brand new, we recommend priming the walls so they are well protected and safe from mildew, mold,
Still not sure? Visit our To Prime or Not to Prime for more info.
I have a color I want that isn't on your color palette.
We color match most colors that aren't shown on our color palette. If you need a color matched, send us an email at firstname.lastname@example.org or give us a call and we can color match your color and add it to our color palette so you can come back and order it again next time.